The owner of the site https://www.coloridilana.it/  registered with VAT number 03440630121, REA number VA-351753

Prices and availability of products

The sale price on the Coloridilana website is inclusive of taxes and VAT. Only the cost of shipping is added to the total of products purchased.
On the invoice, the VAT is separated from the price and shown as a separate item.
The invoice is sent only if requested as required for online sales. For each product, the available quantity is indicated. In the event that products are not available, it is possible to request them by sending an email to info@coloridilana.it

Tracking

When the order is shipped you will receive emails where you can find the shipping link 
Warranty

All products sold on the website https://www.coloridilana.it/ are covered by any manufacturer's standard warranty and by the 24-month warranty for lack of conformity pursuant to Legislative Decree 24/02.
The right to guarantee must be exercised by registered mail with return receipt addressed indicated in successive emailThe goods must be sent intact, in their original packaging and together with the receipt or invoice. Once we have ascertained the defects of the same we will replace it if the goods are available in stock otherwise we will refund you.

Withdrawal

The law (DL 22/05/99. n.185) guarantees you the right to withdraw, for any reason, from the purchase contract.
You can exercise this right, reserved for natural persons, within 14 days following the date of receipt of the goods.
The communication of intention to withdraw from the purchase must be made by registered letter with return receipt .
The returned product must be intact.
Upon its arrival at the headquarters, the product will be examined and in the event of damage, the withdrawal cannot be exercised.
Within 15 days from the date of return, the amount paid will be refunded with the exception of the shipping costs paid by you at the time of purchase.

Assistance

Assistance, both for the pre-sales and post-sales phase, is provided via e-mail to the address info@coloridilana.it 

Treatment of personal data

The personal data requested during the order forwarding phase are collected by Coloridilana and processed on IT supports in order to satisfy the obligations arising from the concluded contract and will in no case and for any reason be transferred to third parties. Coloridilana guarantees you compliance with the legislation on the processing of personal data, governed by the privacy code pursuant to Legislative Decree No. 196 of 06.30.03. The data controller is Diana Longa.
You have the right to revoke your consent to the processing of personal data at any time with a written communication to be sent by e-mail or by post to the Coloridilana headquarters.
Marketing communications will be sent only following your explicit consent issued together with the authorization to process and send it in the online registration form.
By declaring that I have received the information pursuant to legislative Decree. no. 196/2003 you have the right to access your data according to the methods provided therein.

Disputes

The service for disputes on online purchases in Europe is active by clicking here .